Frequently Asked Questions
What exactly is Soft Washing?
Soft washing is the most effective way to kill living bacterial microorganisms that are infesting your home’s and/or business’s surfaces. It is more than cleaning. The products and methods we use not only clean stains, but also sanitize, penetrate, and eliminate the root of the issue. This method uses science and technology to address the microorganisms that grow on the exterior of your property. Homeowners can feel better having cleanings done without the damages normally associated with the blowing and blasting of pressure washing.
A soft wash system is an agricultural style sprayer that’s only use is to apply the soft washing solution. The solution does all the cleaning and absolutely no pressure is needed.
How often should I wash my house, roof, and windows?
Most people get their windows washed once or twice per year, but this could vary based on environmental factors. If you prefer to keep your house looking fresh all year long, then yearly is a good choice.
Most people also get their house washed once per year; if you are concerned about algae spores and bacteria in the air, then getting your siding cleaned yearly is the best option.
Roof soft wash treatment results should last up to 6x longer than if just pressure washed alone. Keep in mind new growth is possible, but never re-growth because we will kill all the algae spores and bacteria that were previously growing. But over time, even with the 100% kill ratio and the buffering against new growth, it will happen. In most cases, and depending on environmental influences and amount of sunlight, you could see new growth in as little as 3 years, or it could be well over 5 years before having to deal with any of this again. Because roofs are so open and accessible to both rain and sun–two environmental factors that cause our formulations to continue cleaning your roof, we warrant them for 5 full years.
Does exterior cleaning increase the value of my property?
House washing in most cases will improve the value of your home. We often clean homes for people who plan on selling their house. By soft washing your home, you improve the curb appeal and the precoreved value. It creates a much better first impression for potential buyers.
Green algae and dirt build up is a sign that the house may not have been properly cared for and could have other hidden problems.
Are the chemicals safe for the environment?
Our soft wash system conserves water, uses biodegradable, nonhazardous solutions, and lasts 4-6x longer than traditional pressure washing.
Are the chemicals used safe for plants?
We always make sure to take the best possible care of your plants and property. We go above and beyond to ensure the proper protection of your plants. Our chemicals, when used properly, will not cause any damage to your property. Our house and roof washing process includes a thorough plant wash that neutralizes the caustic cleaners, fertilizes plants, and adds back vital nutrients at the base of the plants, helping beneficial bacteria repopulate the soil. Along with thorough rinsing with clean water before, during, and after the cleaning, Plant Wash is used as a final rinse to make absolutely sure every step has been taken to protect your landscaping.
Do I need to be home for my services?
You do not need to be home in order for us to perform our cleaning services. However, we would love for you to be home so that you can look around the house for a final inspection. If you are not home at the completion of the job, we can simply have you take a look around when you are home to confirm that you are satisfied with our work.
What happens if it rains on my day of service?
If it is raining the day of service we will still plan on doing the wash as normal. We wash in rain, wind and sun! However, if it is lighting then we will have to postpone the washing until our next available day. We may even postpone for a few hours until the lighting passes.
Are you insured?
While we try our best to respect and protect your home and windows. We understand that accidents can happen, and you as the homeowner should be protected. Luckily we’ve never had a claim (knock on wood) but we are fully insured just in case. We’d be happy to provide certificates of liability for personal liability and worker’s compensation upon request.
Do I need to move outdoor furniture and items away from the house?
No. We will move outdoor furniture and items away from our work area and then place them back in their proper place when we are finished. But please prepare for your cleaning appointment by:
Check that all windows and doors are tightly shut and locked
Ensure pets and children are safe inside
Move your vehicles out of the driveway
Remove any fragile items away from your windows
Be sure curtains and blinds are either pulled up, back or removed (interior window cleaning only).
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